Scanner Price Accuracy Code 政策简介


又到了一年中买买买的季节，中国来的朋友可以从现在一直买到春节去了。不知道大家有没有这样的经历：在商家购物时看见一件商品标价很诱人，但结账时才发现货架上的价格标签是错的，想和收银员理论人家却不理你，最后只能空手怅然而归。

多谢“ason”提供信息。其实加拿大消费者协会有个Scanner Price Accuracy Code（官网链接）专门针对这种情况来保护消费者权益。如果你在收银台处扫某件商品的价格高于该商品在货架上的标价，则商家需要承担责任，低于$10的商品免费赔偿给你，而高于$10的商品应该按那个低的价格再降$10卖给你（具体是指对于一个transaction内的一个item赔客户$10）。如果收银员说没听过这个政策的话，你就让他/她去找经理过来谈。

On a claim being presented by the customer, where the scanned price of a product at checkout is higher than the price displayed in the store or than advertised by the store, the lower price will be honoured; and
  • if the correct price of the product is $10 or less, the retailer will give the product to the customer free of charge; or
  • if the correct price of the product is higher than $10, the retailer will give the customer a discount of $10 off the correct price.
Where the same error recurs in scanning multiple units of a given product during a given transaction, the retailer will correct the scanning error in respect of each unit of the given product purchased, but is obliged to apply the policy set out in respect of only one of the units.

当然，也不是所有的商家都遵守这个规定。按消费者协会的官网信息，目前加拿大的下列商家是遵守的【聚沙看了一下，覆盖面是很全的了】：
  • Best Buy
  • Bulkley Valley Wholesale
  • Canadian Tire
  • Co-op Atlantic
  • Costco Wholesale Canada
  • Federated Co-operatives Limited
  • Giant Tiger Stores
  • The Great Atlantic and Pacific Tea Company of Canada Limited
  • The Groupe Jean Coutu (NB and ON only)
  • The Harry Watson Group
  • The Home Depot Canada
  • Home Hardware (2 Ontario stores)
  • Lawton Drug Stores
  • Loblaw Companies Limited
  • London Drugs
  • Longos Brothers Fruit Markets
  • Lovell Drugs
  • Metro Inc.
  • Overwaitea Foods
  • Pharmasave (BC stores)
  • PriceSmart Foods
  • Rona
  • Safeway
  • Save-On-Foods
  • Shoppers Drug Mart
  • Sobeys
  • The North West Company
  • Thrifty Foods
  • Toys”R”Us
  • Urban Fare
  • Walmart Canada
+ 1374 Canadian Federation of Independent Grocers independent locations.
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